Activity: 2.2 - Understand Business Context As-Is
The objective is to get a clear and unambiguous understanding of the Business Context in scope.
DescriptionWork Breakdown StructureRolesWork Product Usage
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Description

 The Business Context gives insight in the ways the organization exchanges values with its markets and customers. It shows:

  • products and services
  • market channels
  • customers and markets served
  • suppliers (including subcontractors)

The tasks to this activity are limited to the agreed Scope Of The engagement as agreed in the Scope Of BA Engagement. The tasks in this activity are usually performed in the order suggested by the numbers. However, if a task uncovers an element not discovered previously this will make it necessary to perform the previous task(s) again. This activity is therefore mostly performed iteratively.

NOTE 1: The Business Context mentioned in the Focus And Direction phase (Task: 1.1.2 - Understand Clients Context) is concerned with the engagement. The Context in this activity is related tot the primary processes or process domains of the business.

NOTE 2: Part of the Business Context are parties that enforce compliancy or provide legal restrictions, like the local government. These are not always evident as actor in the models, but should be captured as stakeholders and business requirements. The restrictions, constraints and other impacts on the solutions should be described as supplementary Business Requirements. If these business requirements are not yet described for As-Is or by other projects/products, they must be elicited during the process.